Erickson Platform

Terms of Service

Clear terms for Erickson Platform.

These terms govern your use of the Erickson Platform platform. Read them before you send expense data, set up billing, or route approvals through the account. If anything is unclear, ask.

Review Our Terms Contact Us
Monthly and annual subscriptions 99.5% uptime SLA You own your data
Business team reviewing a legal agreement on a laptop in a bright office meeting room

99.5%

Service uptime target

2

Billing cadences: monthly and annual

MI

Governing law and venue

Acceptance of Terms

Use the service, and you agree to the terms.

These terms create the SaaS agreement between you and Erickson Platform. If we update them, we will send notice by email and post the new version on the site.

Subscriptions Acceptable use Liability Contact

Agreement starts with access.

Logging in, sending data, or paying for a plan means you accept these terms.

  • Account use is tied to the legal entity that signs up.
  • Definitions in this document apply across the platform.
  • Notice of changes goes to the email on file.

We keep notices direct.

Contract updates, billing changes, and service notices go by email.

  • Check the inbox tied to your admin account.
  • Keep company contact details current.
  • Missed notices still count when sent.

Simple definitions matter.

We use plain terms for users, accounts, subscriptions, and reports.

  • User means a person with platform access.
  • Subscription means the plan tied to your account.
  • Service means the web app, reports, and forecasting tools.

Subscriptions, Fees, and Renewals

Billing follows the plan you choose.

Erickson Platform uses a standard SaaS model with monthly and annual subscriptions. Pricing depends on license tiers and transaction volume, and renewals happen automatically unless you cancel before the next billing date.

Plan structure Billing term What it covers Renewal and cancellation
Monthly subscription Charged each month on the billing date Platform access, automated reporting, expense tracking, and standard support Auto-renews monthly until cancelled in account settings or by written notice
Annual subscription Charged once per year in advance Everything in the monthly plan, priced for longer commitments and higher usage Auto-renews yearly unless you give notice before the renewal date
Usage-based tiers May change with license count or transaction volume Additional seats, reporting depth, and forecast volume based on your account Adjustments apply at the next billing cycle after notice

Short version. Pay on time, keep your plan current, and tell us before renewal if you want to cancel. Late payments can pause access.

Refunds. We handle refund requests under the plan terms and the law that applies to your account. Contact us first.

Acceptable Use & User Obligations

Use the tools lawfully and keep your account secure.

The platform is built for expense review, reporting, budget analysis, spend optimisation, and forecasting. It is not for scraping, reverse engineering, or feeding false records into approval workflows.

What you must do.

Keep your account accurate, lawful, and under control.

  • Use the service only for lawful business purposes and authorised expenses.
  • Keep login details private and update access when staff change roles.
  • Review reports before they are used for approvals, taxes, or audits.

What you must not do.

These actions can lead to suspension or termination.

  • Do not scrape data, probe the platform, or try to rebuild the service from its outputs.
  • Do not submit fake receipts, duplicate entries, or edited files meant to mislead reviewers.
  • Do not share credentials across teams without permission from the account owner.

Limitation of Liability & Disclaimers

We keep the liability cap clear.

Erickson Platform provides the service as software for business records and reporting. You should keep your own backups, verify financial decisions, and review final outputs before acting on them.

No perfect output. AI-assisted expense review can miss context, and forecasts can change when spend patterns change. Use the platform as one input, not the only one.

Liability limit. To the extent allowed by law, our total liability is limited by your subscription fees for the period tied to the claim. Michigan law applies to disputes tied to these terms.

Contact

Questions about the terms?

Use the contact details below if you need clarification before you sign, renew, or change your plan. We answer billing and contract questions directly.

Mailing address

Pickwick Lane
Holland, Michigan 49423
USA